About Nor-Cal Helpdesk

Located in Northern California

Our Team is located in Northern California.  We have a team of technicians that cover every aspect of support from Help Desk to Cisco Routers.  No job or service is too big or small.

Our Mission

Norcal Helpdesk’s mission is to promote the Cloud Computing and Managed Services Industry, as a true and viable profession to the Consumer. Each and every one of our members agrees to follow a strict code of ethics, customer services, consumers of Cloud Computing and Managed Services can have greater assurance that they are dealing with reputable, qualified, and trustworthy providers.

Our Tasks

A managed service provider (MSP) is an outsourced third-party company that manages and assumes the responsibility of a defined set of day-to-day management services to our customers. It is a strategic method of improving operations that is common place among small businesses, large corporations as well as medium-size businesses, non-profit organizations, and governments.  We add value to your cmopany.

Types of Managed Services

Norcal HelpDesk can handle plethora of operational tasks that, though critical to the success of a business, are non-customer facing. Areas of business that are most often outsourced to a managed service provider include information technology.
Why Should You Care?

In this highly competitive marketplace we find Yourselves in need to be able to set your company apart from all of the others by operating as efficiently and cost-effectively as possible. This is one of the most effective ways of staying competitive and succeeding in today’s market.

We Do Things Differently

We provide a human touch in everything we do, which is often a welcome difference in a business world increasingly focused on technology and transaction. For us, it’s simply not enough to “just do the job.” We go above and beyond the service expected of us, and we ensure that everyone engaged with Nor-Cal HelpDesk

Our Industries

Nor-Cal HelpDesk works with companies across industries in the SF Bay area to San Jose. In addition to standard business software and hardware, we have experience with monitoring tools, networks, Office 365 and vendors.