Our expert staff, trained in using these advanced toolsets, get quicker results lowering your costs of outages and maintenance. If you are a business executive that does not want to invest in RIMM staff and infrastructure monitoring capabilities or an IT executive that is looking to focus on completing strategic IT projects rather than utilize resources for day-to-day IT operations management, give us a call.
You can’t reach your business goals if you can’t reach your data.
Norcal Helpdesk’s mission is to promote the Cloud Computing and Managed Services
Agility: A Managed IT Service Provider that can move fast when they need to go quickly and change direction if needed
Customization: An MSP that can provide end-to-end services to meet their specific requirements, so they do not have to manage dozens of vendors.
IT Skills: A professional, well-trained competent IT staff that can be trusted using proven processes and advanced IT toolsets.
Leadership and Advisory Services: from the same Managed Service Provider that provides patching and upgrades, leadership that can participate in Board level meetings to connect business goals and objectives with IT strategy and tactics.
Experience: A record of past performance, competency, and satisfied clients
Customer Service: A principal component of their business model
Our Physical Network Services offering includes:
24/7/365 On-site and/or remote support
Software and hardware procurement
Network auditing and diagramming
Software and Hardware upgrades
Our multilayered security services provide comprehensive protection for your network and data from unwanted intrusions. Our cloud and premises-based security services provide Unified Threat Management (UTM) capabilities, including advanced firewall, intrusion detection, anti-virus, web filtering and anti-spam capabilities.
Data breaches can be devastating to a company’s reputation and its bottom line. NCHD helps you safeguard data and meet complex regulatory requirements such as PCI ,HIPAA through customized compliance packages.
The Worry-Free Agent runs on every end user system & server. It monitors systems, runs routine maintenance, provides virus/spyware protection, updates system software and allows secure remote access for quick issue resolution.