(925)-218-4000
ryan@norcalhelpdesk.com

Award Winning Managed IT Services

Increase your business performance

24×7 Help Desk and Support

24×7 Remote Infrastructure Monitoring and Management and Cloud Hosting

Award Winning Managed IT

Nor-Cal HelpDesk takes a responsive and progressive approach in providing Managed IT Services. NCHD blends speed, agility, and simplicity to minimize the many challenges in scaling and managing information technology infrastructure while actually reducing costs.

Increase business performance

We use the best IT service management platforms and ITIL-based processes to provide our clients with superior cloud hosting, IT infrastructure monitoring, and 24×7 Help Desk Support for increased productivity and simplified IT. NCHD delivers reliable, secure, scalable, and cost-effective IT management and support:

24×7 Help Desk and Support

US-based Help Desk Support provides responsive user support, management, and reporting—from trained service desk specialists. You gain access to a significant investment in NCHD Customer Service Awards IT monitoring and management platforms when you leverage NCHD's 24×7 Help Desk Support Services. Organizations avoid spending time and resources on training, expensive trouble ticket service management (ITSM) systems.

24×7 Remote Infrastructure Monitoring and Management and Cloud Hosting

NCHD's 24×7 Remote IT Monitoring and Management (RIMM) services support your IT assets across the enterprise for a fixed monthly fee. Different than most managed service providers (MSPs) Your assigned Client Service Technician monitors and supports your systems 24×7, and proactively manages your IT infrastructure with security policy administration, backup management, event log monitoring, patch management, server and availability monitoring, and IT asset inventory.

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